Frequently Asked Questions
Most frequent questions and answers
Do you currently provide services Australia wide?
Yes. We service all states except NT & TAS
How do you determine the priority level of a jobs?
Priorities are preset by the client before any maintenance tasks or programs proceed
Are you available around the clock?
Those services are available to select clients after a service level agreement has been reached.
How long does it take to get started a Maintenance Program implemented?
This is dependent upon size and volume. Most schedules take between 3-6 weeks to develop and implement. implemented
Can I trial the service before locking into Programmed Maintenance?
Yes. A nominated trial period can be set.
Do you provide free quotes for Responsive Maintenance?
Yes. We can provide you with an obligation free quote for all tasks in excess of $300
Are you fully insured?
Yes. We maintain current public liability and worker’s compensation insurances.
Do I have to provide all of the asset history to commence asset management?
No. We can provide an initial assessment and assume management based on this information moving forward.